Terms of Service

2a.1 Scope

This provision applies exclusively to Customers who conclude the contract as consumers within the meaning of § 13 BGB. Businesses within the meaning of § 14 BGB have no statutory right of withdrawal under consumer law.

2a.2 Right of Withdrawal

You have the right to withdraw from the contract for a paid PRO subscription within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform us (Chris Requardt, Nansenstraße 13, 86179 Augsburg, email: [email protected]) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below, although it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send the notice of exercise of the right of withdrawal before the withdrawal period expires.

2a.3 Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we received notice of your withdrawal from this contract. For this repayment, we will use the same means of payment you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees as a result of this repayment.

If you have requested that the service should begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of services already provided up to the point in time at which you notify us of the exercise of the right of withdrawal, in comparison with the total scope of services provided for in the contract.

2a.4 Early Expiry of the Right of Withdrawal

The right of withdrawal expires prematurely if we have fully performed the service and only began performance after you had given your express consent to this and simultaneously confirmed your knowledge that you lose your right of withdrawal upon full performance of the contract by the Provider.

During the free 14-day trial period (§ 5.4), no costs are incurred; withdrawal is possible at any time during this period without any financial consequences.

3.1 Scope of Usage Rights

(1) The Provider grants the Customer a simple, non-transferable, and non-exclusive right to use the Service within the agreed scope during the contract term.

(2) Upon purchasing the PRO Plan, the Customer gains access to the corresponding PRO features.

(3) Any further use (e.g., resale, sublicensing, hosting for third parties) is prohibited.

3.2 Prohibited Uses

• Reverse engineering, decompiling, disassembling, or other attempts to reconstruct source code.
• Automated retrieval or circumvention of technical protection mechanisms.
• Use of external tools or scripts that impair the functionality of the Service.

4.1 Usage Limits

Usage is governed by the limits of the respective pricing model.

4.2 Review Obligation & Risks

(1) AI content is automatically generated and not editorially reviewed. The Customer is responsible for verifying content for accuracy, legal compliance, and suitability.

(2) The Provider does not use customer data to train external AI models; temporary data is deleted within 24 hours at the latest.

(3) The Customer guarantees that they have rights to all uploaded content and indemnifies the Provider against third-party claims.

4.3 Disclaimer

The Provider assumes no liability for errors or damages caused by AI-generated content.

5.1 Pricing Model

The Service offers a FREE Plan and a PRO Plan. Prices apply according to the current price list.

5.2 Term / Renewal

The PRO Plan automatically renews for the booked term unless canceled in time.

5.3 Cancellation

Cancellation is possible at any time at the end of the term via:

• Stripe Customer Portal
• Email to [email protected]

5.4 Trial Period

The 14-day trial period ends automatically; without purchasing a PRO Plan, a switch to the FREE Plan occurs.

5.5 Payment Processing

Payments are made in advance via Stripe. In case of payment default, the Provider may suspend PRO access.

6.1 Content

The Customer bears sole responsibility for their content and their participants' data.

6.2 Prohibited Content

Illegal content (e.g., criminally relevant content, copyright infringements) is prohibited.

6.3 Participant Data

The Customer is the GDPR data controller and ensures lawful collection and processing of their participants' data.

7.1 Privacy Policy

The processing of personal data is carried out in accordance with the Privacy Policy.

7.2 Order Processing

Insofar as participant data is processed, the Provider acts as a data processor.

7.3 DPA & Sub-processors

• DPA is provided upon request.
• Sub-processors include: Supabase, Stripe, Mistral AI, IONOS.
• Changes will be communicated.
• Third-country transfers only occur with appropriate safeguards.

8.1 Availability

The Provider guarantees an availability of 98% on an annual average.

8.2 Limitation of Liability

(1) No liability for slight negligence.

(2) In case of breach of essential contractual obligations: liability only for typical, foreseeable damages, max. amount of previous year's fees.

8.3 Exceptions

• Damages to life, body, health
• Intent or gross negligence

8.4 Third-Party Providers

No liability for data loss through third-party services (Supabase, Stripe, Mistral AI).

9.1 Suspension

Immediate suspension possible in case of violations of these Terms or payment default.

9.2 Data Deletion

After contract termination, the Provider deletes personal data according to retention periods.

9.3 Data Export

(1) Customer receives 30 days access to export their data (CSV).

(2) For FREE accounts, session data is deleted within 48 hours after the end at the latest.